
THE 7 HABITS OF HIGHLY EFFECTIVE PEOPLE - Commented Book
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Never Make a Promise I Don't Keep
The cause of almost all relationship difficulties is rooted in conflicting or ambiguous expectations around rolls and goals. Fulfilling them makes great deposits in their relationship, and violating them makes withdrawals. Unclear expectations in the area of goals also undermine communication and trust. Lack of integrity can undermine almost any high trust accounts. We create many negative situations by simply assuming that our expectations are self evident," he says.
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