ServiceNow Series E40: Alex Sanginov, Enterprise AI/ML Product Manager at ServiceNow
The Alldus Podcast - AI in Action
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Building a I Engine for Better Accuracy
Service now has built a data and analytic engine that predicts what customers should do next. The company was forced to address the gap between its marketing and sales teams when it realized they were missing out on key customer engagements. Service now's new lead coring algowithem can predict who is likely to meet without a conrade, for example. When you have the rit data and analyticsof strategy in placs, it will start paying dividends almost immediately.
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