Investor Stories 428. Trust and Integrity with LPs, What Churn Reveals About Founders, and Building True Differentiation (Ralston, Abel, Shen)
The Full Ratchet (TFR): Venture Capital and Startup Investing Demystified
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Values, Trust, and Customer Churn Insights
Rusty Ralston discusses values, trust, and long-term LP partnerships while Godard Abel explains why asking 'why customers churn' reveals product weaknesses and improvement opportunities.
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Transcript
