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How this bootstrapped provider hit $36M in revenue, with Marcus Olson

Business of Tech: Daily 10-Minute IT Services Insights

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The Importance of Hiring a Technical Writer and Setting Standards for Clients

This chapter explores the importance of hiring a technical writer for MSPs to improve documentation and knowledge bases. It emphasizes the impact of a technical writer on communication and writing, and highlights the significance of establishing standards before working with clients.

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