How to Balance Product Strategy, Bug Fixing, and Small Improvements

Melissa calm: How do you balance the focus of your current product strategy, bug fixing, and small improvements that are either feedback from our customers or small things the teams want to improve? Melissa Calm: I feel like if we are more focused on the first, we would make the most progress towards our product and business outcome. But doing so, smaller improvements might never get picked. "You're going to need to quantify all these things back to metrics that matter," she says.