Challenges and Innovations in AI at Apple and Beyond

Returning from Google Cloud Next, Paul and Mike are back with some major AI updates. They kick things off with ChatGPT’s new memory feature and unpack what that means for you.

Then it’s onto Shopify’s leaked memo: no new hires until AI proves it can’t do the job. Databox takes that even further by replacing 80% of its support team with a bot, and actually boosts performance.

Plus, Sam Altman gets grilled at TED, Apple’s AI efforts fall flat, and Paul shares what it was like inside the Sphere for Google’s Wizard of Oz AI experience. 

Access the show notes and show links here

Timestamps:

00:03:38 — ChatGPT Memory

00:13:59 — Shopify CEO’s Leaked “AI First” Memo

00:20:20 — Databox Replaces 80% of Support Team with AI

00:28:25 — Google Cloud Next ‘25 and Google Updates

00:36:44 — OpenAI Will Release o3 and o4-mini After All

00:41:07 — Sam Altman Comments at TED

00:50:15 — OpenAI Pioneers Program

00:53:00 — OpenAI Reduces Model Safety Testing Time

00:57:07 — Llama 4 Release and Controversy

01:00:45 — AI Copyright and Creator Rights

01:05:52 — Anthropic $200 Per Month Subscription

01:08:43 — Behind the Scenes of Apple’s AI Failures

01:12:26 — Writer Releases AI HQ

01:16:07 — Ex-OpenAI CTO’s Startup Making Big Moves

01:20:29 — Deep Research’s Impact on Agencies

01:25:41 — Listener Questions

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