The U I and U X in Operations

We can get caught up sometimes in what the most ideal and advanced versions of an Operations team can look like.

It can be easy to forget the early days of start-ups when an Operations team can be responsible for just about anything and everything that doesn’t yet have a home.

That’s exactly what happened with our guest, Zubin Teherani. Zubin is the Co-Founder and COO of LeagueSide, a company that makes youth sports sponsorships easy by bringing together over 16,000 youth sports leagues with big brands.

Zubin and his team have used Operations as an incubator for every core function in the company. In our conversation, we explore how and why they used Ops as a catch all, we talk about the UI/UX of Operations, and why Zubin’s stint outside of Operations was what unlocked a whole new way of doing things inside Operations.

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