9min chapter

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The Cranky Flier Interview #34: Southwest SVP Network Planning and Network Operations Control Adam Decaire

Cranky Talk

CHAPTER

Building Mutual Respect and Understanding

This chapter focuses on the challenges of bringing together the network planning and operations teams and emphasizes the importance of open communication and creating a safe environment for sharing ideas and perspectives. It also discusses the process of having employees from each team experience the other's roles to build mutual respect and understanding.

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