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VISHEN LAKHIANI - MINDVALLEY

London Real

00:00

The Customer Experience Is a Lagging Indicate of the Company Culture

Arios is an on-line publishing company based in Melbourne, Australia. The founder of zappos says that the customer experience is a lagging indicator of the company culture. Arios: We treat everything like family and i'm continuously experimenting with breaking down the walls between company community and me.

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