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Transforming Healthcare Technology
This chapter explores the shift in healthcare technology, focusing on Athena's transition from revenue cycle management to electronic health records and the innovative integration by companies like Devoted. It discusses the challenges of outdated systems and the potential for significant improvements with the entry of tech-savvy professionals and generative AI into the industry. Additionally, it examines the landscape dominated by Epic Systems, the impact of private equity, and how various hospital models navigate operational efficiencies and care delivery.