
Creating A Marketing Strategy w/ Jessica Du Bois
Benefits Influencer
00:00
How to Write a Google Review for Your Benefits Broker
Customer success specialist is a broker's secret shopper, but also does different reviews with clients. He immediately reaches out to the group and says, how is open enrollment? What could we have done better? How would you score us on these different aspects? And it's a very brief like 10 minute call. But what we also do during that call is if they, that client says some really positive things, we say, hey, would you mind putting that information on our, on a Google review? It amazes me how many agencies, even big agencies that have zero Google reviews or maybe just a couple.
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