
How One Company Gamified Health Insurance
Tradeoffs
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Gamifying Health Insurance Decisions
This chapter delves into an innovative health insurance design at the American Speech Language Hearing Association, where employees participate in a game called Benefit Builder to shape their health plans. Through interactive discussions and resource allocation exercises, employees confront real ethical dilemmas related to healthcare priorities, revealing diverse perspectives on collective versus individual needs. The emphasis is on fostering collaboration and deeper understanding to create benefits that genuinely resonate with the workforce's values.
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