Challenges and Frustrations of Working as a Firefighter

In this chapter, they discuss the challenges and frustrations of working as a firefighter. They highlight the importance of staying focused on their mission and the disconnect between their role as first responders and the expectation to handle non-emergency situations. They also briefly mention the benefits of a firefighter's pension and share a personal experience during a severe winter storm in Western New York, where they had to assist people in dangerous conditions.