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Zuckerberg's Reckoning: Misinformation and Accountability
This chapter examines Mark Zuckerberg's contrasting testimonies about Facebook's handling of misinformation during the COVID-19 pandemic. It highlights the pressure faced from the government and internal backlash from employees, revealing Zuckerberg's frustration with public scrutiny. Additionally, it addresses challenges in managing user experience and Meta's evolving responsibilities amidst ongoing societal expectations.