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Excellent Open Source User Experiences with Karthik Ranganathan

The Business of Open Source

CHAPTER

The Evolution and Impact of Open Source in Business

The chapter explores how open source has evolved in the business, emphasizing its role as a valuable marketing tool, source of feedback, and acceleration for user experiences in company projects. It highlights the journey of a company from cloud adoption considerations to product success through improved user experiences. Additionally, it discusses a significant mistake made by the company in assuming customer behavior and the importance of addressing user feedback for product development.

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