8min chapter

The James Altucher Show cover image

How to become a Super-communicator | Charles Duhigg

The James Altucher Show

CHAPTER

Navigating Difficult Conversations

This chapter explores the intricacies of handling challenging dialogues, particularly in the wake of layoffs due to a company acquisition. It emphasizes the importance of emotional tone and the technique of pattern disruption to shift discussions from emotional turmoil to rational problem-solving. Additionally, the chapter highlights the role of super communicators in fostering deep connections through thoughtful questioning and active listening.

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