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Making Markets with Prof. Scott Duke Kominers (HBS) & James Currier

The NFX Podcast

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How to Identify Your Pure Opportunities as a Marketplace Operator

If your strategy is just I'm going to be reducing friction, that's what you should be doing. Adopt that as a strategy but focus then on the customers for whom those improvements are most valuable. In either case, you hope to move into that middle, but you're coming from different sides. Yeah, we always say try to find the White Hot Center. Totally.

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