Intercom on Product: Building Software in an AI-first World cover image

Intercom on Product: Why making every day count is key to progress

Intercom on Product: Building Software in an AI-first World

CHAPTER

Are You a Big Integralist?

The team at intercom works in six-week cycles and has daily goals. They use a smart framework to set their goals, which can be about ships or milestones. The goal is specific, measurable, achievable, relevant and time-bound. In aggregation, it all adds up and they hopefully achieve what they set out to.

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