AI-powered
podcast player
Listen to all your favourite podcasts with AI-powered features
5min chapter
Core components of a conversational AI system with Jaya Kishore, CTO, Yellow AI
VUX World
Conversational AI Platforms - Customer Journey Provision
A lot of times when people talk about conversational AI platforms, they often talk about them as just being there to have conversations with customers. What you're talking about here is having a conversation with somebody, using the analysis and the information gathered in the context from that conversation. So I'm just curious about one, is that the vision? And then two, what kind of triggers are you using to initiate that follow-up? Is it four numbers and all that kind of stuff? Yeah, two, the last part, I think it's multiple things. We don't actually do complete C-Pass campaigns but we work with C-Pass vendors to do the last mile delivery for us.
00:00
Transcript
Episode notes
Get the Snipd
podcast app
Unlock the knowledge in podcasts with the podcast player of the future.
AI-powered
Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode
Save any
moment
Hear something you like? Tap your headphones to save it with AI-generated key takeaways
Share
& Export
Send highlights to Twitter, WhatsApp or export them to Notion, Readwise & more
AI-powered
podcast player
Listen to all your favourite podcasts with AI-powered features
Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode