Reflecting on consultants' behavior and taking responsibility

For this episode, let's revisit a Strategy Skills classic where we will talk about general professional values or etiquette that consultants should apply during an engagement. We specifically discuss things that consultants sometimes do on studies that may alienate the client. And rather than talking about every single thing you need to avoid, we will talk about some principles. And these principles apply across every issue.

We also discuss how to address a situation where a consultant’s behavior is incompatible with the firm’s professional values.

Click here to see the full study and here to see the merger study and market entry study.

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