Break Point cover image

SDK in Washington D.C. with Jay Couture and Patrick Wilson

Break Point

CHAPTER

Product Management Experiences at ServiceNow

The chapter features a conversation between a product manager at ServiceNow and an individual in the film industry, discussing their backgrounds and experiences. They delve into transitioning from Amazon Web Services to ServiceNow, creating developer-first experiences, and navigating daily routines interacting with customers and teams. The chapter also recounts a nerve-wracking live demo experience and a data breach incident, showcasing the challenges and responsibilities of the product management role.

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