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BE 108: You Can't Connect if You Don't Respect

Business English from All Ears English

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The Importance of Customer Retention

Next in our agenda is our upcoming summit. We are thinking about holding it in June. So that's why we have to really start focusing on customer retention. I feel it's important to quickly mention that we have received some great feedback about our latest products. And so I don't want any of us to forget, basically. It's kind of just like putting a placeholder like that we need to talk about this later. Yeah. Do we have time, Michelle? We do. All right. Here we go.

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