In Episode 13, of Season 5 of Driven by Data: The Podcast, Kyle Winterbottom is joined by Tamara Castelli, Chief Operating Officer at UNiDAYS where they discuss her transition from leading a data and insights team to becoming the Chief Operating Officer, which includes:
- Falling out of love with the theory of academia
- Being driven by seeing application result in outcomes
- Moving from consultancy to an end user organisation
- How a merger provided a career changing opportunity to lead
- A great analogy about a restaurant, a kitchen, china sets and menu font to describe how businesses can focus on the wrong things
- The transition from VP of Data & Insight to Chief Operating Officer
- The many parallels between the CDO and COO roles
- Why data has to drive change and understanding it’s role within that objective
- Why AI will bring the role of Data Leadership and business leadership to a point of overlap
- Why business leaders will face challenges in the future that Data Leaders have faced forever
- What may be seen as performance problems may actually be process problems
- Grabbing the opportunity with both hands by taking accountability for things outside of her remit
- Why operations is a great home for Data and Analytics teams
- The differences between the CDO and COO communities
- Why there’s less commonality between the COO community
- Success stories as a COO
- The power of having more influence as the COO
- Spotting data gaps more easily from a higher vantage point
- Launching OKRs around transformation and growth goals
- Navigating perceptions of the current perception your business has of you
- Things to think about if you’re considering a move into an operational role
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