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10min chapter
EP 490 - mPulse CPO on Driving Healthcare Innovation Through Data-Driven Engagement
Product Talk
Data-Driven Leadership in Healthcare
This chapter delves into the speaker's journey through healthcare leadership, focusing on their background in information technology and data analytics. It emphasizes the transformational role of data in enhancing healthcare quality and member experiences, while addressing the challenges of data utilization in a restrictive industry environment. The conversation highlights the importance of proactive communication and human connection in optimizing healthcare engagement and improving patient quality of life.
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