#179 HVAC, Plumbing & Electrical SOPs: Multi-Touchpoint Strategies for Business
Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast
Optimizing Accountability in Multi-Department Management
This chapter explores the implementation of a multi-touchpoint system for managing unsold jobs across various business sectors, focusing on structured weekly meetings and performance metrics. It emphasizes the need for transparent communication and effective Standard Operating Procedures (SOPs) to enhance accountability among team members. Additionally, the chapter discusses the importance of leadership development and direct engagement with KPIs to foster a more effective management environment.
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