Introduction

20 21 has been a challenging year for humanity. Like many of the people in our global product and design community, i suspect that you haven't escaped these challenges. We clearly face plenty of worthy challengers, but i am hopeful. It's definitely not all gloom. Far from it. If you are listening to this podcast, you most likely love this industry and the role that you play within it. And you probably still believe that together, we the imperfect people working in product and design, can and do make the world a better place. Your work is almost certainly more than a job to you.

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