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Part 2: Karthik Jayaraman of WayCool looks back on his career, starting up at 40 and building leaders

First Principles

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Navigating Policies, Changes, and Continual Improvement in an Organization

This chapter explores the challenges of creating and modifying policies in an organization that frequently changes direction. The speaker highlights the importance of grounding policies in the realities of employees and obtaining buy-in from those affected, while also discussing the role of field observations and the balance between large-scale transformations and continuous improvement.

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