The Art of Setting Expectations

Check out the episode resources here 👉 https://fellow.app/supermanagers/karen-catlin-be-a-door-opener-not-a-gatekeeper-inclusivity-and-leadership/

Curiosity is a management quality. 

Good managers are curious about their teams goals, what they are trying to achieve, and they do not make assumptions. 

In episode #155, Karen outlines the difference between gatekeepers and door openers and underscores the importance of guiding rather than directing. 

Karen Catlin is a leadership coach and an acclaimed author and speaker on inclusive workplaces. Her client roster includes Airbnb, DoorDash, Google, Intel, Intuit, LinkedIn, and many others. 

Tune in to hear all about Karen’s leadership journey and the lessons learned along the way!

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TIME-STAMPED SHOW NOTES:

[04:20] Constructive feedback is an art

[11:00] What is glue work?

[21:45] Saviour mentality within organizations

[28:45] Gatekeepers versus door openers

[31:00] Guiding people without bias

[34:45] Be curious, not furious

[37:00] Shaping an inclusive culture

RESOURCES MENTIONED IN THIS EPISODE:

• Read Better Allies by Karen Catlin

• Subscribe to 5 Ally Actions newsletter 

• Connect with Karen on LinkedIn

• Subscribe to the Supermanagers TLDR newsletter