LEADING BRANDS® — Wavebreak Podcast cover image

Bespoke Post: Scaling to 300,000 Subscription Box Subscribers with Alvaro De La Rocha

LEADING BRANDS® — Wavebreak Podcast

00:00

Is It a Customer Experience or a Marketing Team?

Co-founders did not want to be a subscription business that felt like just the charge that always appears on your card. So I believe we do have very good retention rates. And you know what a recent, another recent decision kind of along those lines was we've introduced SMS now into the mix. We can now send a protect sandwich means you also get your box notification if you want to via text.

Transcript
Play full episode

The AI-powered Podcast Player

Save insights by tapping your headphones, chat with episodes, discover the best highlights - and more!
App store bannerPlay store banner
Get the app