The bottom right quadrant is the professional that challenges directly, but does not care personally. This is known as obnoxious aggression or i like to call it the raging ass hole. The top right quadrant: That's the one we've been waiting for; this is the person who cares personally. Think about how much more likely someone will be to receive guidance on how they can be doing a better job if they knew their boss actually cared about them and wanted to see what's best for them in their career.