Founders and CEOs - What's the Challenge?

I think the biggest skill gaps that I've seen in a lot of founders and CEOs is that they don't understand how to put all that stuff together, right? So for me, it's the voice of the customer. And as a subscription company, you live and buy by your churn rates; we have extremely high net retention rates. You know, again, you can look at all the public numbers that are out there, but we do that because we have happy customers that we can sell more stuff too. We're crossing $600 million in revenue run rate, so it's a very different company.