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Do Not Disturb: The unseen impacts of alarms and alerts

Twenty Thousand Hertz

CHAPTER

Are Alarms a Bad Thing?

Alarms are often seen as a bad thing because they sound so bad, but if they were better, I think people would appreciate their value more. Yoko has been thinking about the effect that so much noise can have on the medical staff in hospitals. In order to reduce their behaviour, there's noise. So we prototyped and implemented a relaxation space for hospitals' doctors and nurses. It's like a spa inside hospitals before staff members come and take a moment of peace outside the cacophony of noisy environment. The Tranquility Room is already having tangible effects on the stress levels themselves. On the first day that we opened the space, there was a young graduate nurse who had his

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