Hannah Levin is a senior research associate at the Brookings Institution. Her team interviewed small business owners, employers, and residents to figure out why people have been so reluctant to start going downtown again. They didn't hear about remote work. They heard about fear. Nothing's off limits anymore. You have some mentalities who do not believe that. Like no, not here downtown. I'm like, yes, right here. It can occur, and it has occurred. People spoke a lot about fears of random acts of violence downtown Not wanting to go to their work because they didn't feel safe on their way getting there.