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Is the Help Desk Really Getting Results?
I'm assuming part of that is, you know, you talked to them about those pain points, but then also they actually saw value out of what you were producing. How how quickly did it that bit happen? I think where we really started to see it making a difference is once those practical things were ironed out,. Then i think the team started to see, ha, this actually works. And that's what enabled us to get there by and to do that bigger round of training later.