The Importance of Patient Engagement Tools

During these changing times, don’t stop your work on business strategy!

In this episode, Managing Directors of L.E.K. Consulting, Kevin Grabenstatter, and Joe Johnson talk about strategy work for health systems, disruptive models, technology, and what to do now that retailing companies have entered the healthcare game field. L.E.K. prepares and sets up healthcare businesses for key inflection or decision points when navigating the current environment’s changing pressures. They also help companies with challenges around value-based care, data integration, and telehealth. Kevin and Joe discuss what they believe are critical areas healthcare systems should invest in to improve patients’ care experience and companies' revenue. They also speak about how it will be primordial for health businesses to learn from other industries and adapt to the changes that are taking place now that big retailers have entered the game.

Tune in and learn how important strategy is when navigating a changing industry like healthcare!