The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom cover image

How ChatGPT changed everything: Thoughts from the frontline of the AI/ML revolution

The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom

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Is There a Way to Self Improve?

I think it's a very interesting world here where, you know, language models and NLP are starting to look a bit more like the AlphaGo world. You can use that to build a new training data session and like retrain the model to improve its accuracy. It's almost like you're not multiplying out the probability of failure. But I think these things feel like qualitatively different capabilities than we've had.

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