HBR IdeaCast cover image

Future of Business: Standard Bank’s CEO on Driving Sustainable Growth and Shared Prosperity

HBR IdeaCast

00:00

Balancing technology with human empathy

Alison asks about tech versus human touch; Sim argues AI frees humans for higher-order tasks and shares an example of a CEO personally handling a complaint.

Play episode from 11:20
Transcript

The AI-powered Podcast Player

Save insights by tapping your headphones, chat with episodes, discover the best highlights - and more!
App store bannerPlay store banner
Get the app