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180: Unpacking Stripe with Penelope Phippen

The Art of Product

CHAPTER

Is There a Strong Customer Ownership?

Stripe's culture is one of soliciting feedback from users, customers and actually reacting to it. "It feels to me like the it's the strongest external signal of awesomeness that is so consistent for me" Stripe has 4050 engineers who work exclusively on making stripes faster at writing code. They use product design thinking when deciding how we're going to work.

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