EP 127 | Jeff Heckler - How Pipedrive built a Customer Success team at scale that helped drastically decrease churn
CHURN FM
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Pipe Drive - What's It All About?
Pipe drive has a phenomenal and very large b i team, which is also another reason that i really appreciate d coming to pipe drive. For example, we a lot of our own marketing campaigns within the quarter, depending upon how our business is operating as c s business. We run our own analytics to figure out what cohorts of customers we want to engage withso we can build our own campaigns. And house, we have our own internal trainer for our own internal product. But i'd love to say that we have many more.
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