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284 Consumer Feedback is Product Management

This is Product Management

CHAPTER

How Do You Negotiate That Tension?

Ana Navarrette: There's always a tension. How do you negotiate that tension, assuming e exist? In too many companies, the loudest voice in the room wins that conversation. Business shouldn't be about personalities. It should be about data and what doing, what's in the best interests of the employeesan th shareholders and the customers,. or product and sells.

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