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628. Sludge, Part 2: Is Government the Problem, or the Solution?

Freakonomics Radio

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Streamlining Government Efficiency: Reducing Sludge and Enhancing Delivery

This chapter explores the challenges faced by government efficiency, highlighting the disproportionate focus on regulatory compliance over service delivery. Through an IRS case study, it discusses how to reduce 'sludge' and streamline processes for better compliance and personal navigation.

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