10 - We Need To Talk About Consumer Duty
TRAP: The Real Adviser Podcast
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Navigating Consumer Duty Regulations
The chapter explores the complexities of consumer duty regulations in financial planning, questioning the regulator's grasp on financial services. It emphasizes the importance of firms prioritizing positive outcomes, acting in good faith, and avoiding harm towards their clients. The discussion touches on the challenges and implications of regulatory changes, highlighting the need for firms to adapt and demonstrate value for money.
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