2min chapter

My First Million cover image

#10 - Using $1k to Build $100M Deodorant Business

My First Million

CHAPTER

How to Build a Customer Service Experience

"We want you to know that when you communicate with us, there's a human being on this side of the business," says Jeff basos. "When you order from us, we say, hey, we're popping bottles of champagne, and this is fantastic." The company has also put up signs in its parking lot saying 'World's best customer'

00:00

Get the Snipd
podcast app

Unlock the knowledge in podcasts with the podcast player of the future.
App store bannerPlay store banner

AI-powered
podcast player

Listen to all your favourite podcasts with AI-powered features

Discover
highlights

Listen to the best highlights from the podcasts you love and dive into the full episode

Save any
moment

Hear something you like? Tap your headphones to save it with AI-generated key takeaways

Share
& Export

Send highlights to Twitter, WhatsApp or export them to Notion, Readwise & more

AI-powered
podcast player

Listen to all your favourite podcasts with AI-powered features

Discover
highlights

Listen to the best highlights from the podcasts you love and dive into the full episode