Stop Directing People, Start Designing Systems: How to Design Optimal Work Environments with Daniel Terhorst-North (Lean and Agile Methods Expert)
This New Way
00:00
The Role of a Manager in a Steering Meeting
The manager role is about the environment and system of work, says Karen O'Mara. One of her favorite delivery leads used to do a thing called 'T-boy', where he would check in on his team every afternoon with a cup of tea. "Having that sense of where people are at is such a powerful enabler," she says.
Play episode from 21:35
Transcript
