The manager role is about the environment and system of work, says Karen O'Mara. One of her favorite delivery leads used to do a thing called 'T-boy', where he would check in on his team every afternoon with a cup of tea. "Having that sense of where people are at is such a powerful enabler," she says.
In episode 62, Daniel Terhorst-North explains why, contrary to popular belief, managers don’t manage people, but instead, are the individuals in charge of designing environments and systems of work where employees can be more productive.
We also cover why stand-up meetings are not meant for status updates and the one question that needs to be asked on a daily basis.
Tune in to hear Daniel explain the consequences of delayed feedback and learn a new model to help your team understand intent.