The chapter explores the difficulties encountered by First Republic Bank customers in transferring their accounts to JP Morgan, contrasting JP Morgan's claims of a seamless transition. It also features insights from Brendan Coughlin of Citizens Financial Group regarding the uncertain economic landscape, touching on inflation, consumer confidence, unemployment, and post-COVID spending.
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Brendan Coughlin, Vice Chairman and Head of Consumer Banking at Citizens Financial Group, discusses the financial firm filling the void in private banking.
Hosts: Carol Massar and Tim Stenovec. Producer: Paul Brennan.
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