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5min chapter
Transforming Customer Service through Company Agents, with Sierra’s Bret Taylor
No Priors: Artificial Intelligence | Technology | Startups
Evolving AI Agents in Customer Interaction
This chapter explores the transformation of AI agents from traditional coding to sophisticated persona-based and company-specific models. It highlights the integration of these agents in customer service, emphasizing their role in enhancing user experience and the opportunities they present for companies to innovate.
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Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode