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285 How Category Contenders Become Category Leaders with Al Ramadan, Co-Author of Play Bigger

Christopher Lochhead Follow Your Different™

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The Experience Gap - What's the Challenge?

The orion so powerfully framed this this problem called the experience gap, the difference between what you think you're delivering and what your customer or employee experiences. And that's something people should care about in every c o in the world cared about it. They went one step further because they had jarred, who'd lived through the better war and lost. He said, no, we have to build those applications. If our survey platform was a billion dollar company, each of these applications had to be one to five billion dollars.

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