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Balancing Data with Empathy in Decision-Making
The chapter emphasizes the importance of being data-informed rather than data-driven, highlighting the need to understand human judgment in interpreting data. It discusses the dangers of solely relying on data-driven decisions, urging a balance between logic and empathy in leadership roles. The chapter also delves into the significance of transparency in utilizing data effectively and the potential risk of algorithms leading to discrimination if not carefully crafted.