Balancing Data with Empathy in Decision-Making

I am talking to Dr. Linda Hill, a researcher, professor of business administration, and chair of the Leadership Initiative at Harvard Business School. She is regarded as one of the top experts on leadership and innovation, and she has done a new study on how to lead in the digital era. We talk about her findings and what leaders are wrestling with today, the qualities of a digitally mature organization, and why digital transformation is less about technology and more about people. We also talk about leading for innovation rather than leading for change. Our organization is definitely experiencing so much of this transformation, and this conversation was so clarifying as we move forward and lead with purpose.

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