
Q&A with Tommy - Building a Thriving Business by Selling Value to Your Customers
The Home Service Expert Podcast
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Aligning Aspirations with Business Goals
This chapter explores the alignment between employee aspirations and organizational goals, emphasizing the creation of a supportive work environment for both personal and business growth. It discusses strategies for enhancing customer satisfaction and driving effective sales in a service-oriented industry through employee engagement and clear operational procedures. Additionally, it addresses brand management and the intricacies of franchising, highlighting the importance of strong branding, technology, and proper recruitment to ensure successful expansion.
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