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Ep. 216: Deep Walking To Work Less
Deep Questions with Cal Newport
Is There a Better Way to Communicate With Clients?
If you don't give people implicit rules or guardrails or systems to use about how contact happens, they will do it in the worst possible way. People's default behavior when trying to reach out to people is relatively terrible from a productivity perspective. So if you have no systems or structure in place, you're going to get swamped. Put the systems and structure in place without preaching and you might be surprised by how little people actually care about the details.
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